The TIA Difference
Often insurance buyers are faced with an ever-increasing gap between the “sales speech” and the reality of their actual experience. At Texas Insurance Agency we strive for clients to have the opposite experience.
The Challenge
How can an Insurance Agency that provides both Property & Casualty and Employee Benefits truly be experts and leaders in both markets? How can an Insurance Agency operating in both markets truly serve their client’s needs in an all encompassing model? Since its inception Texas Insurance Agency has conscientiously sought to take on that challenge.
Think About It
For many reasons it is common for one division, either the Property & Casualty or Employee Benefits to receive more of that agency’s focus. This ultimately results in the client suffering from a lack of service and/or consulting/ideas.
In most agencies there is an unspoken but very real dividing line between the Property & Casualty and Employee Benefits departments. Many agencies that offer both services lack coordination between both sides that is minimal if not all together absent.
The Solution
The first step in taking on these challenges is that the founders of Texas Insurance Agency prior to starting the company had long standing and trusted friendships with one another.
“It’s different when you are working alongside someone that you have had a history with. A history that goes beyond business acquaintances. Our history is one in where I would have called on my friend if I was ever in a tough spot because he is the type of person that I can always count on, knowing that he had my best interest at heart.”
—Greg Stevens
The second step is that both markets, Property & Casualty and Employee Benefits are equally represented by leaders and experts from their prospective fields. Equal in their passions, understandings of their prospective market, and focus on their service for the client, the founders of TIA created an agency that is unique in dealing with the challenges that face many companies.
Texas Insurance Agency’s team work approach allows both the Property & Casualty and Employee Benefits personnel to coordinate services.
“There is a constant communication amongst everyone about our clients. With TIA there truly is an all hands on deck, all boats rise together type mentality. No agency that I know operates this way.”
—John Diggs
This trend setting approach by Texas Insurance Agency creates an all encompassing service model without having to sacrifice the expertise and leadership that a client needs from their perspective agent.